Shipping Policy

All orders are processed within 2-3 business days. Customized products may delay up to 5 business days. Orders are not shipped or delivered on weekends or local holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Time Machine by TOAD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages 

If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

Returns and Refunds Policy

Please read this policy carefully. 

If you have any questions about our Returns and Refunds Policy, please contact us: support@toad.es

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